Privacy Policy
How Civitas Law Professional Corporation collects, uses, discloses, and protects your personal information, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
Effective: July 8, 2026 · Last updated: July 8, 2026
1. Introduction
Civitas Law Professional Corporation ("Civitas Law", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit civitaslaw.ca, contact us, or engage us as a client. We comply with PIPEDA and, where applicable, provincial privacy legislation in Ontario.
2. Information we collect
We collect only the personal information reasonably necessary to respond to inquiries and provide legal services. This may include:
- Contact details you provide (name, email, phone, mailing address).
- Information about your legal matter that you share when contacting us or during a consultation.
- Identification and financial information required to open a client file, comply with Law Society trust-accounting rules, and meet anti-money-laundering obligations.
- Website usage data (IP address, browser type, pages visited) collected automatically for security and analytics.
3. How we use your information
We use personal information to respond to your inquiry, evaluate potential conflicts of interest, provide legal advice and representation, communicate with you about your matter, issue invoices and receive payment, comply with our professional and legal obligations, and improve our website.
4. Confidentiality and lawyer-client privilege
Once we are retained, communications about your matter are protected by lawyer-client privilege. We take reasonable steps to keep client information confidential and secure, including through encrypted email where appropriate, secure document storage, and access controls limited to those who need the information to do their work.
5. Disclosure
We do not sell or rent personal information. We may disclose personal information: to service providers who help us operate the firm (for example, cloud practice-management platforms, accounting software, IT support) under confidentiality obligations; to comply with a court order, subpoena, or other legal requirement; to the Law Society of Ontario in the course of a regulatory investigation; or with your consent.
6. Retention
We keep client files and related records for at least the period required by the Law Society of Ontario (currently a minimum of 10 years after the file is closed for most matters), and longer where prudent. After the retention period expires, files are securely destroyed.
7. Your rights
You have the right to access the personal information we hold about you, request corrections, and withdraw consent (subject to legal and contractual restrictions). To make a request, email info@civitaslaw.ca or write to us at the address below.
8. Cookies and analytics
civitaslaw.ca uses essential cookies to operate the site and may use analytics cookies (for example, Google Analytics) to measure traffic. See our Cookie Policy for details.
9. Third-party links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing personal information.
10. Security
We use administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. No system is perfectly secure, but we work to reduce risk and address incidents promptly.
11. Changes
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when the current version took effect. Material changes will be highlighted on our website.
12. Contact us
Questions or concerns about this Privacy Policy or our handling of your personal information? Contact our Privacy Officer:
Civitas Law Professional Corporation
Attn: Privacy Officer
4789 Yonge Street, Suite 402, Toronto, Ontario M2N 0G3, Canada
Email: info@civitaslaw.ca
Phone: (647) 271-1646
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.
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